If you have a Samsung Galaxy S10 or S10 Plus, you might have experienced specific problems. And the thing is, you don’t want to pay more to fix those. Your phone might be brand new and lagging. In 2019, we’ve got this brand new Galaxy model and not for cheap. The starting price was $899.

However, it fully justified the trust. The phone showcases a 6.1” infinity display and 4K camera followed by a rear camera that also gives you HD videos and a slow-mo recording option. Tremendous, right? Just remember how happy we all were to see this, at the time, new infinity design. Of course, all those who love to be first at something rushed to buy this phone. What nobody expected are issues and lags that occurred.

Samsung official store

As I already said, you might not be willing to pay more money to fix the phone you just bought. Therefore, here’s the thing. I’ll present you with some of the most common issues and their solutions, and you will check if you can find your problem on the list.

Galaxy S10 and S10 Plus Problems and Solutions

Of course, the easiest solution is to leave your phone at the repair shop and get it back fixed. You don’t need to think of what’s wrong or how to resolve it. Yet, sometimes such a thing is unnecessary, expensive, and a time-loss. Instead, check this list and try to figure what’s wrong with your phone.


This is nothing new. When you use any device too much, it will overheat. So, not surprised to see the issue with Galaxy S10 and S10 Plus as well. Now, when it comes to these particular devices, a problem is a bit bigger. Since it’s officially reported that these models can explode if they overheat, you need to be highly cautious.

When you notice the device is overheating, the first thing you can try is to leave it a bit and let it cool down. The best is to completely turn it off and let it rest for a bit. Once it is cold, you can start using it again.

Sometimes, you have an unsuitable case that is overheating your phone. Try taking it off and test the phone usage. If the problem is gone, consider not using the case anymore.

Also, check all the apps you have installed on your device. Some of the apps, especially games, can increase your phone’s temperature. If you have something too heavy for your device, erase it.

Low battery life

Again, something most phone users complain about. Once your phone is a bit older, a year or two, the battery is not as it used to be. However, with the Samsung Galaxy S10 and S10 Plus, reportedly, the device is consuming battery without even being used. It looks like some of the devices from this series have a bug.

To preserve your battery life, you can switch to power-saving mode. Go to Settings > Device Care > Battery. Here, you can set up your device to enter power-saving mode and choose optimization. That way, you will extend your battery life.

Also, you can try to adjust some of the phone’s settings, such as brightness and sound. It’s a well-known fact that the phone uses more battery when the brightness is set on the highest level. Therefore, lowering it might help save your battery for a couple more hours.

Accidental touch screen issues

We all experienced unwanted turn-on of a touch screen, maybe even sending random messages or making “pocket” calls. However, the Samsung Galaxy S10 and S10 Plus seem to be having a bit bigger issues. According to users, when you put your phone in your bag or pocket, high chance your display will turn on, and something will happen.

To resolve this issue, try to do certain setups in your phone’s Settings. Go to Settings > Display. Tap on the Accidental Touch Protection Button and switch it on. Your device should now be able to register only volunteer touching and not make any mess. Thank you, Samsung, for having this option.

Bluetooth issues

Something that is an issue for all Samsung models is a Bluetooth connection. We cannot tell why users are experiencing these, but we can advise on what to try. If your Bluetooth connection is stopping every time your screen switches off, here is what to do.

  1. Go to Settings > Apps
  2. Find Bluetooth settings
  1. Choose Clear cache

After this, your Bluetooth should work normally and have no disconnections.

WiFi connectivity issues

Another thing every phone might experience are issues while connecting to WiFi. Since the network itself is less stable than the cable one, problems might lay on both sides. However, there are few things to try before giving up.

  1. Go to Settings > Connections
  2. Click on WiFi
  3. Find the network you want to connect to
  4. Press Forget network
  1. Try connecting again

If this didn’t work, however, here is one more thing to try.

  1. Go to Settings > Connections
  1. Click on WiFi
  2. Tap on Advanced Settings
  3. Disable WiFi sleep option

Hopefully, now everything will be alright, and you will be able to connect to your WiFi normally.

For further problem resolution, you can look for assistance here.

I hope this guide was helpful and you managed to resolve all of your Samsung Galaxy S10 problems. Let me know in the comment section below which issues are you having and how did you solve them if you managed to find any solution. Thanks!

Editors’ Recommendationion