How to Fix Code 395002 ‘Account is Currently Locked’ Error in Diablo 4?


A role-playing game with lots of action Diablo 4 is a very famous game, and people who play it can’t stop playing it. But just like any other tool, it can break down sometimes. One of these problems is warning number 395002, which says “Account is Currently Locked.”

This error can be annoying because it stops players from getting into their accounts and playing. In this article, we’ll talk about some good ways to fix this mistake so you can play Diablo 4 again without any problems.

What Is the Account Locked Error?

Most of the time, this goes wrong because too many people are using the computers that are running Diablo 4. It just means that too many people are trying to get into the game at the same time.

Because of this, computers can’t handle so many people at once, so a lot of them have to be kicked out. You might not be able to get back into the game for a few hours if you get kicked out and see the “Account Locked” error.

How to fix code 395002 ‘account is currently locked’ error in Diablo 4

Your account might be locked for less common reasons, like a slow internet connection or a firewall on your computer that keeps you from getting into the game. Even though these things aren’t usually the reason, it’s still a good idea to check them out and think of every possibility.

This error tries to make itself look better than it is. It’s a box that says, “Right now, your account is locked. (Code 395002) Please try it again in a couple of minutes. Even though it says to try again in a few minutes, it doesn’t work very often, if at all. People have been making this mistake for hours, and there doesn’t seem to be any way to stop it.

How To Solve the Diablo 4 Account Locked Error?

Depending on what caused the “account locked” problem, there are many things you can try to fix it. Since it’s hard to know what’s wrong, you should try each of the following methods to see if one works. This will make sure that every possible reason for the error has been checked out.

Wait and Log Into Diablo 4 Again

Since the 395002 error number shows up when there is a problem with the computer, the best thing to do is to wait a few minutes and then try to log in again. If you try to log in again too soon, your account might be locked for longer.

Restart the Game

If the 395002 error number keeps coming up even after a few minutes, you can try closing the app and then starting Diablo 4 again. Error numbers can sometimes be fixed by turning the game off and on again.

How to fix code 395002 ‘account is currently locked’ error in Diablo 4

If you tried to play the game while the servers were being fixed, the Diablo 4 app might have stopped working.

Check Your Internet Connection

Most of the time, the 395002 error code is caused by the computer. But your connection to the internet could be the problem. You’ll need a stable internet connection to play Diablo 4.

Here’s how to figure out what’s wrong with your internet connection:

  • Unplug your router, wait a minute, and then plug it back in.
  • Instead, use a direct connection. If you’re having trouble with your Wi-Fi, you should move to an Ethernet connection.
  • Minimize network load. You can try to solve the problem by taking all of the devices off of the same network.

Check the Diablo 4 Server Status

Since the 395002 error number is related to the Diablo 4 servers, you can use our guide to check the state of the Diablo 4 servers or go to Blizzard’s troubleshooting site to see if there is any server maintenance going on right now.

With these fixes, you’ll be able to get past the Diablo 4 problem number 395002 and keep going through Sanctuary.

Play Diablo 4 Outside Of Busy Hours

If the computers running Diablo 4 are too busy to unlock your account, you have to wait. Since there isn’t much you can do to change the official Diablo 4 sites, you should try again at a different time.

We suggest that you play Diablo 4 when there aren’t as many people on. Most of the time, peak times are between 4 and 9 pm, but sometimes they can go as late as 10 pm.  We know that this can be very annoying, especially for players who are busy or can’t play the game during busy times.

How to fix code 395002 ‘account is currently locked’ error in Diablo 4

But since Diablo 4 just came out, this kind of tech problem is to be expected. If you keep getting the “Account Locked” error even when you’re not playing during peak times, the problem may be with you. If so, you should find out as much as you can about each of the options below.

Turn Off Microsoft Defender Firewall

We all know that Windows Firewall keeps viruses and other bad software from coming in from the outside. Microsoft made the Windows Firewall in a way that can be good or bad depending on the situation.

It can sometimes think that different programs on your PC are possible risks and block all network traffic between you and the servers of those programs. This can make it so you can’t log in to that app, and in our case, it can also cause the “Diablo 4 account locked” problem message to appear.

Turn off Windows Firewall and then start Diablo 4 to make sure the problem isn’t caused by it.

  • First, go to the Windows 10 Settings by clicking the Start button on your computer or opening the Start menu from the desktop.
  • In the settings, click on the part called “Update and Security.”
  • Now, go to the Windows Security tab and click on Firewall and Network Protection.
  • On this page, you can turn off each of the three Network choices.

Add Diablo 4 In The Exception List Of Windows Security

After you turn off the firewall, you should add Diablo 4 to the list of apps that Windows Defender won’t bother with. If turning off the Firewall didn’t solve the problem, you can skip this fix.

  • Follow the steps that were done before Windows Security.
  • Go to Virus & Threat Protection from there.

How to fix code 395002 ‘account is currently locked’ error in Diablo 4

  • Now, under Virus & Threat Protection, click on Manage Settings.
  • Now, click “Add or Remove Restrictions” and add Diablo 4 as a game that isn’t affected.


Getting the ‘Account is Currently Locked’ error with the number 395002 in Diablo 4 can be annoying for players who want to start playing. But by following the steps above, you can fix this problem and get back to enjoying the world of Diablo 4. Make sure to follow each method carefully, and if you get stuck, contact the support team. May it be easy for you to play Diablo 4, so that you can get the most out of it. To read more content like this, visit

Leave A Reply

Your email address will not be published.