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 10 Samsung Galaxy Watch 4 Issues Solved With Potential and Other Solutions

10 Samsung Galaxy Watch 4 Issues Solved With Potential and Other Solutions

How to fix the most common issues with the Samsung Galaxy Watch 4 Issues

In addition to Wear OS 3, the Samsung Galaxy Watch 4 series has a greater emphasis on health tracking than ever before. In spite of the fact that we’ve said so before, there are still some drawbacks to this Samsung smartwatch. Samsung Galaxy Watch 4 problems and how to fix them will be covered in this post. For previous Tizen-powered Samsung smartwatches, we recommend visiting our original Galaxy Watch problems & solutions hub.

Samsung’s Galaxy Watch 4 has a number of issues, including the following: Before we get started, let’s have a look at

Make sure you check the following items before moving on to more thorough troubleshooting guides. Restarting the Samsung Galaxy Watch 4 is often all that is needed to fix a problem with the device. Similarly, this is true for every kind of gadget.

Make certain that your Galaxy Watch 4 and smartphone have enough battery life. Our recommendation is to have at least 80 percent battery life to rule out any potential problems.

Begin by restarting your smartwatch and smartphone. This gives you a fresh start and should fix any little troubles you may have had in the past.

samsung galaxy watch 4

Problem #1: Pairing and syncing difficulties.

  • To link your Galaxy Watch 4 with your phone, you’ll need to download and install a few key apps. The Galaxy Wearable app is required for both Samsung and non-Samsung devices. Samsung Accessory Service and the Galaxy Watch 4 plugin are also required for non-Samsung smartphones. If these two are required, they’ll be automatically installed.
  • To allow the phone to look for your watch, open the Galaxy Wearable app and press Start. Take a look at your watch’s six-digit code to make sure it’s the same as on your phone. Complete the pairing by following the on-screen instructions.
  • If your watch isn’t showing up in the Galaxy Wearable app, try the actions listed below.

Potential Solutions:

  • It’s a good idea to restart Bluetooth on both your phone and watch.
  • Choose Settings > Connections > Bluetooth in order to do this action on your watch. Wait a few seconds before turning it back on.
  • The two devices should be positioned next to each other with no obstacles in their way.
  • There is still nothing, isn’t there? Your smartwatch and smartphone may need to be restarted. At the end of this article, you’ll discover instructions for restarting your Galaxy Watch 4.

Other Solutions:

  • Galaxy Wearable app problem “This watch is not supported on this phone” has a remedy if you encounter it while setting up your watch.
  • Use Samsung Health instead of the Galaxy Wearable app to configure your watch.
  • Open Samsung Health and sign in with your Samsung account information. Select Settings > Accessories > Scan for accessories from the three-dot menu button after the process is complete.
  • Select your watch from the list that appears once it has been detected.
  • The Galaxy Watch 4 plugin is one of many apps and add-ons that Samsung Health will prompt you to install. Logging in with your Google account is also required. You don’t have to think about it.
  • On completion, your watch should be ready to use on your device.

samsung galaxy watch 4

Problem2 # Charging issues

Wireless charging is used to recharge the battery of the Samsung Galaxy Watch 4. However, just like with every other device, this process can be a little tricky.

Potential Solutions:

  • Before you begin troubleshooting, check out these boxes.
  • It’s important to make sure that your watch’s charger is plugged in.
  • Check to see whether the watch’s charger or charging cable has been damaged. If this is the case, switch to another charger or cord. If your phone has reverse charging or wireless power sharing, you can also use it.
  • Check to see whether another appliance may be used in the same outlet.
  • Remove any sand, dirt, or other debris from the back of the Samsung Galaxy Watch 4.
  • If none of these quick fixes work, see if your smartwatch still has some reserve battery life and reboot it before trying to charge it again.
  • If all else fails, you may need to factory reset your Galaxy Watch 4.
  • Go to Settings > General > Reset on the watch to do this. To be sure, press Reset again.
  • If the problem persists, you should take your watch to a Samsung service centre to be diagnosed.

Other Solutions: 

  • Airplane mode can also help if you’re having issues with your Galaxy Watch 4’s charging speed or if the device is overheating. In order to reduce the amount of stress on the device, this will close all active connections.
  • To go to the Quick settings, swipe down from the watch’s crown. Tap the Airplane symbol.
  • Be careful to get in touch with Samsung if your watch continues to overheat even in Airplane mode and while docked at the charger. Alternatively, it could be the result of a problem with the system’s hardware

samsung galaxy watch 4

Problem 3# Updating Issues Samsung Galaxy Watch 4 Issues

In order to keep your Galaxy Watch 4’s software up to date, you must perform the following: This process should be handled by the watch on its own, but you may need to step in and help if it doesn’t.

Potential Solutions

  • Make sure your smartwatch’s software is up to date before you proceed.
  • Go to Settings > About watch > Software to see your watch’s current software version.
  • Look at our Galaxy Watch 4 updates centre for the most recent one.
  • If you’re using an earlier version of software, you can start the process of upgrading.
  • Go to Settings > Software update on your watch to perform this action. Install any updates that are available.
  • Updates may not be accessible if your region hasn’t received them or if your carrier hasn’t made them public yet. Check back in a week or two for any new information.
  • You may have an internet problem if your watch fails the update check. It’s possible that you’ll have to withdraw or enable Wi-Fi network access on your wearable if your phone can connect to your network but your watch cannot.
  • Open Settings > Connections > Wi-Fi on your watch. By tapping Forget, you can erase the watch’s network information.
  • Turning off and then re-enabling your Wi-Fi is a good idea at this stage.
  • Finally, touch on your network and enter its passphrase to re-enable it.
  • You may need to use your phone instead of your watch to initiate an update if your watch has full internet connectivity but the update is still not working.
  • Open the Galaxy Wearable app on your phone and go to the Watch settings > Watch software update option. If it doesn’t work, try rebooting your phone and smartwatch.

Problem 4# Screen Issues Samsung Galaxy Watch 4 Issues

The Galaxy Watch 4 sports an AMOLED display like most Samsung smartwatches. You can troubleshoot if it doesn’t work or has any other issues by following the instructions provided below.

Potential Solutions:

  • Scrolling through menus is no problem, but your watch won’t show its face if you can’t navigate through them. To be safe, it’s best to go back to the watch face that came pre-installed on your device.
  • Use the left-swipe gesture to cycle through all of the available watch faces, then tap on the one you want to use.
  • Galaxy Wearable lets you change watch faces from your phone. Tap on Watch faces and select a stock face after opening the app.
  • Try restarting your smartphone, and keep an eye on the screen as it boots up. Seeing the Samsung logo is a good indicator that the problem isn’t with your hardware. A hardware problem is most likely to blame if nothing is visible.
  • Eventually, you may have to reset your timepiece.
  • Use your phone to reset your smartwatch’s display if it’s frozen.
  • Wearable app, tap Settings > General > Reset and then approve the reset of your watch Reset.
  • It is necessary to re-pair your watch with your phone after the reset.
  • Taking your Samsung Galaxy Watch 4 to Samsung for a thorough diagnostic may be necessary if the display does not show any content, even throughout the boot screen.

samsung galaxy watch 4

Other Solutions:

  • You may have a problem with the display on your Samsung Galaxy Watch 4.
  • Allow Raise to awaken.
  • Open Settings > Display > Screen wake-up on your watch to accomplish this. The gesture can be enabled by selecting Raise wrist to wake.
  • Why isn’t it working now? Ascertain whether Water lock mode, Theater mode, Bedtime and Power saving mode have been disabled. Modes that prevent the display from turning on are available.

Problem #5 Notification Issues Samsung Galaxy Watch 4 Issues

What’s the matter with your phone’s notifications? As unpleasant as that Samsung Galaxy Watch 4 issue is, there are a number of fixes available.

Potential Issues:

  • Make sure that your smartphone is allowed to deliver notifications to your watch..
  • You may accomplish this by launching the Galaxy Wearable app on your phone and then going to Notifications > Master toggle.
  • You may also check if an app is allowed to send alerts on this page if you find that only a few apps aren’t doing so.
  • Otherwise, see if your Samsung Galaxy Watch 4 has any power saving or alert restriction settings turned on if you still aren’t receiving any notifications. Similarly to how they impede the display, Theatre mode, Bedtime mode, and Power saving mode can prohibit your device from sending out notification alerts.
  • There is still nothing, isn’t there? Check to see whether you’ve already restarted your watch and smartphone. Bluetooth should be used on both devices.
  • a faulty battery is the sixth concern
  • The battery life of the Samsung Galaxy Watch 4 is one of its biggest drawbacks when compared to its Tizen predecessors. There are a number of ways to extend the battery life of your wristwear if you notice that it’s constantly plugged in.

Other Solutions:

  • We strongly advise you to perform a software update on your Galaxy Watch 4 as soon as you get it out of the box. Throughout the wearable’s lifespan, Samsung is likely to release updates to reduce its power consumption, so keep an eye out for new patches.
  • Make sure you’ve got the latest software by going to Settings on your watch and selecting Software Update. Then select Install Now when there is an available update.
  • Remove notifications from apps you no longer use. Galaxy Wearable app > Notifications > Activate notifications.

Problem #6 Battery Issues Samsung Galaxy Watch 4 Issues

Use the stock watch face. If you notice that your battery is draining faster after installing a third-party watch face, go back to the original one.

Remove any applications that you have stopped using. An easy way to drain your watch’s battery is through background apps.

Potential Solutions:

  • Uninstalling unwanted apps is as simple as swiping up on your wrist. Make a list of the apps you’d like to get rid of. Uninstall the app by pressing and holding the app’s icon. To confirm, press the OK button.
  • You can do this by turning off the functions on your screen.
  • Always-on display and screen wake gestures, for example, are beneficial but waste your power in the background. Try disabling these functions in order to extend the life of your device.
  • Switch off Always-on display by going to Settings > Display and selecting this option.
  • Go to Settings > Display and turn off the screen wake-up gestures. To awaken, raise your wrist. You have the option of choosing Touch screen to wake or Turn bezel to wake (only on Galaxy Watch 4 Classic).
  • Changing the screen timeout is also an excellent idea.
  • Go to Display > Settings > Screen timeout to accomplish this. The more battery power you conserve, the shorter the timeout should be.
  • Settings > Display > Brightness > Auto brightness can also be disabled.
  • Check to see whether location services are turned off first. GPS and location data are required for some apps, such as Google Maps, however you don’t need location services on all the time. The battery life may be improved by turning it off.
  • Go to Settings > Location and uncheck the option.
  • GPS can be disabled if you don’t need it running in the background. Improve the accuracy of the watch so that it no longer relies on mobile networks and Wi-Fi to maintain precision.
  • Uncheck “Enable media auto-sync.” When you’re not using your phone, the Galaxy Watch 4 can sync visuals and music to your wrist. While this is convenient, it’s not the best option for getting the most out of your battery.
  • To disable image and music syncing, open the Galaxy Wearable app on your phone > Watch settings > Manage content. You may turn off automatic synchronisation here.
  • Measure your health manually instead of automatically. While you sleep, Samsung Health monitors your heart rate, stress, and blood oxygen levels automatically. These functionalities can be turned off to save battery life as much as possible.
  • To disable these functions, navigate to Samsung Health > Settings > Measurement in your mobile device’s settings menu.

samsung galaxy watch 4

Other Solutions:

  • Several background operations are automatically disabled in Samsung’s power-saving mode for the Galaxy Watch 4.
  • The power saving mode can be activated by going to Settings > Battery > Power saving.
  • In this mode, Wi-Fi and LTE are disabled, the home screen is monochrome, and all functionality but the bare minimum are disabled.
  • Want to take things a notch higher? The Watch-Only mode of the Galaxy Watch 4 reduces the device to the status of a conventional wristwatch.
  • Open Settings > Battery > Watch Only to activate it. To turn it on, press the On button. The time will now only be displayed on your watch.
  • If none of these suggestions improves your watch’s battery life, it’s possible that your Galaxy Watch 4 is defective. Take it to Samsung for an expert diagnosis if you suspect a hardware issue.

Problem #7: Tracking of activity Samsung Galaxy Watch 4 Issues

  • Many fitness and health tracking features are included in the Galaxy Watch 4, including the ability to measure body composition and perform electrocardiograms (ECGs). Even so, it’s far from perfect.
  • If the wearable is attached to a Samsung phone, numerous capabilities mentioned on the Galaxy Watch 4 will not work at all. The ECG function, blood pressure monitoring, and snoring monitoring are all included in this package. At the time of this writing, the blood pressure monitor is only accessible in Australia.

Potential Solutions:

  • What if your watch doesn’t automatically log your workouts? If Auto detect exercises is turned on, make sure you check it again!
  • Toggle on Auto detect exercises in Samsung Health > Settings on your watch. As a result, you can now track your workouts with the watch.
  • Although the GPS on the Galaxy Watch 4 isn’t the finest in the business, there are ways to improve it.
  • Toggle the Improve Accuracy option in Settings > Location. If you have an LTE watch, your watch will now use mobile networks and Wi-Fi to better determine your location. If you’re going for a long run, be sure your watch has enough juice to keep up with you.
  • Having trouble keeping your heart rate stable? You can try a few real-world methods for diagnosing the problem.
  • Make sure the sensor on your Galaxy Watch 4 is clean. Before using, wipe it down with a clean, dry towel and ensure that your wrist is equally clean and dry.
  • Ensure that the band is just tight enough around your wrist. The watch’s sensors won’t be able to contact your skin if the band is too loose. You may be limiting blood flow if you’re too tight.

It’s issue #8: LTE problems Samsung Galaxy Watch 4 Issues

Samsung continues to provide LTE versions of the Galaxy Watch 4 and the Galaxy Watch 4 Classic, much like in prior models. Wearers will be able to make phone calls, send text messages, and stream media without the use of a smartphone. However, some users have had troubles with it despite its utility.

samsung galaxy watch 4

Potential Solutions:

  • To begin, is there an LTE radio in your device? As of now, there are only four models of Samsung’s Galaxy Watch 4 or Galaxy Watch 4 Classic that include this capability. If your watch has a different model number, it will not work with LTE.
  • Verify that your plan is active.
  • In order to do this, open the Galaxy Wearable app on your phone and go to the watch settings > Mobile plans.
  • Try turning off battery saving mode if you can’t connect to an LTE service on your watch. To conserve power, Wi-Fi and LTE connections will be terminated.
  • To turn off the feature, go to Settings > Battery > Power saving.

Other Solutions: 

  • We’ve observed some people online worrying about overheating difficulties, notably with LTE versions. While a definitive repair for this Samsung Galaxy Watch 4 issue is not yet available, you can take the following measures to help reduce the issue.
  • In order to make and receive calls, connect your watch through Bluetooth to your phone.
  • Use of LTE services should be restricted to places where there is a strong LTE signal. This may cause the watch’s battery and heat dissipation to speed up.
  • Make sure your watch is up to date. Over time, Samsung may release fixes to improve the performance of the watches.
  • This Samsung Galaxy Watch 4 issue should be taken to the manufacturer for further investigation if it becomes uncomfortable.

Problem #9 Bixby Issue Samsung Galaxy Watch 4 Issues

The Galaxy Watch 4’s Bixby feature may malfunction from time to time. However, there are a number of solutions to address the problem.

Consider the following:

  • If you’re having trouble getting Bixby to respond to your voice commands, make sure the Voice wake-up setting is turned on.
  • Select Bixby > Settings from the watch’s Home screen. Toggle on Voice wake-up by tapping the Voice wake-up toggle.
  • Say “Hi, Bixby” to see if it works. The issue is resolved if Bixby responds.
  • You can also activate Bixby by pressing the power button.
  • Activate Bixby by double-clicking the “double press” key on your keyboard and then selecting “Bixby.”
  • You may now summon Bixby by pushing the power button twice.
  • To see if your commands are being ignored by Bixby, see if the appropriate permissions are enabled.
  • Select “Bixby” in the settings of the watch. Inspect to see if everything is set to “on.”
  • Force-quitting Bixby is an option if all else fails.
  • It’s possible to force-stop Bixby using the Galaxy Wearable app on your phone.

samsung galaxy watch 4

Alternatives include:

Turn Wi-Fi on and off on your phone. Even though a large number of people have reported success with this strategy, Samsung does not consider it a guaranteed solution. Having said that, I think it’s worth a go.

Now is an excellent opportunity to see whether there are any updates available, if you haven’t already. Samsung may be able to resolve any troubles you’re having.

Problem#10 Google Assistant Issue Samsung Galaxy Watch 4 Issues

After a long wait, Google Assistant is officially available on the Samsung Galaxy Watch 4. It is possible that the feature is not bug-free, despite the fact that it allows users to ping their watch with valuable voice questions and commands.

The Galaxy Watch 4’s Google Assistant has been blamed by several customers for the unexpected unpairing of their watches and refusal to reconnect to their phones. Until Google and Samsung make a comment, there are a few things you may do to fix the issue.

Potential Solutions

  • Even if you can still access your watch via phone, make sure you keep a backup on your watch at all time.
  • Try resetting your smartphone and smartwatch if you haven’t already. It’s possible that a restart will solve the problem if it’s a temporary one.
  • Uninstalling Google Assistant from your Galaxy Watch 4 may also help.
  • Using the swipe-down menu on your home screen, locate the Assistant symbol, long-press it, and then tap Uninstall to remove it from your phone. Both devices should now be restarted.
  • This should fix the issue if it is a bug in the Google Assistant app.
  • A factory reset has also been reported to work as a last resort by frustrated users.

Alternatives include:

  • Make sure Hey Google voice activation is off if Google Assistant is consuming your battery too quickly.
  • Open the Settings app on your Galaxy Watch 4 and navigate to Google > Assistant. To stop the “Hey Google” hot word activation, turn off the “Hey Google” switch.
  • Are you unable to use the Samsung Galaxy Watch 4’s voice-activated assistant in your area? Change the language of Google Assistant on your phone if necessary.
  • Open the Assistant app on your phone, then press the Explore button > your profile symbol > Settings > Languages to access your language preferences. Restart your phone and have a look at the display after selecting English (United States) as your default language. Re-install Assistant on the Galaxy Watch 4 and see if it fixes the problem.

 Problem#11 Band problems

Samsung’s latest smartwatch, the Galaxy Watch 4 and the Watch 4 Classic, both come with a variety of stock band options. You can, however, check if your gadget is still covered by Samsung’s warranty term if your watch band is defective. There is a one-year warranty for Samsung’s wearables here in the United States.

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Q1: Is it worth to buy the Galaxy Watch 4?

It’s a “excellent pick for anyone who has a Galaxy smartphone,” Tech Radar’s James Peckham said of the Galaxy Watch 4. He goes on to say that even if you don’t already own a Samsung phone, it’s still worth acquiring, but you’ll be missing out on features like blood pressure and ECG monitoring.

Q2: What’s up with my glitchy Samsung watch?

Inspect the watch screen for physical damage if it appears pixelated, flickers, or has horizontal lines running across it. Try restarting the watch if it’s not broken. Uninstalling apps and watch faces from the watch may be essential in the future, so keep an eye out for any software updates.

The Galaxy Watch 4 keeps dropping out for no apparent reason.

If your Galaxy wearable isn’t connecting to your phone, try deleting the cache on your Android phone. Enter “Settings -> apps” and select the “Galaxy Wearable” app. Restart the phone after pressing the “Clear cache” button.

Q4: Is the ECG on the Samsung Watch 4 accurate?

In comparison to telemetry, the study found that the abnormal rhythm notification from the Apple Watch Series 4 was only 41 percent sensitive, whereas the single-lead ECG downloaded as a PDF had a sensitivity of 96 percent.

Q5: Why is my Samsung Galaxy Watch 4 so slow?

There are a number of reasons why a watch’s screen may be slow to reply, frozen, or not respond at all: outdated software, a third-party app, or even the watch’s physical condition. The screen’s response may be hindered if your hands are dirty, you’re wearing gloves, or you’re holding something sharp.

Q6: Is there anything I can do to fix this issue with my watch?

Restart your watch if it won’t connect to a phone or disconnects unexpectedly. The Galaxy wearable app should also be up to date, but it may be required to reset the app and unpair your watch.

Q7: Do you think the S2 measurements on the Galaxy Watch 4 are accurate?

Similarly, the Samsung Galaxy Watch 4 is fairly precise in generating Spo2 levels- in our testing, we discovered a very infrequent error of 1 percent vis-a-vis the Oximeter


Jennie Marquez

Jennie Marquez

Jennie B. Marquez is a TV presenter, writer, and video producer. Also, Khaleesi, despite the fact that she does not legally control any land, army, or dragons. Yet.
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