Smart TVs have their own share of advantages. You may utilize Wi-Fi on them directly without connecting any external devices. When Wi-Fi is functional on other devices but not on a Smart TV, a problem occurs. You have come to the right place if you are experiencing the same issue with your Samsung Smart TV losing internet connection frequently or receiving problems such as error codes 012, 102, etc. Let’s look at how to make Wi-Fi on a Samsung Smart TV function.
Restart your Samsung TV
Restarting your Samsung smart TV is the first thing you need to do if it won’t connect to Wi-Fi. To achieve this, there are two options.
In order to use the first technique, you must unplug the TV from its power supply and maintain it that way for at least 60 seconds. Reconnect the power cord to the plug after that. The TV will come on. Once more, give the TV a minute to fully boot up. Hopefully, your Samsung TV’s Wi-Fi will now begin to function.
You can also use the Power button on your TV’s remote to restart the TV if disconnecting it from the power source seems like too much work. In essence, when your TV is on, press and hold the Power button on your remote control until the TV automatically switches off and on. As soon as Samsung Smart TV appears on the screen, release the button. Before you use the TV, give it a moment. TV will establish a Wi-Fi connection in the interim.
The Wi-Fi modem should then be restarted as well. Simply unplug the Wi-Fi modem from the power source to accomplish this. The first two fixes are frequently sufficient to resolve Wi-Fi problems with Samsung Smart TVs.
Check Wi-fi Password
Make sure you enter the correct Wi-Fi password if this is your first time connecting to the network on your Samsung Smart TV. Consequently, turn on the checkbox next to Show password when the on-screen keyboard appears. You can be sure you are entering the correct password by doing this.
Reduce the Number of Devices Connected to Wi-Fi
Most Wi-Fi modems have a limit on the number of devices that can connect to them. The more devices you have connected to a particular Wi-Fi network, the weaker its signal will become. So, if you are experiencing an internet issue on your Samsung TV, you should disconnect some other devices that are connected to your Wi-Fi network.
Connect to 2.4GHz
Another simple solution to fix the Wi-Fi issue on Samsung TV is to connect to the 2.4GHz network instead of 5 GHz. Basically, if you see two Wi-Fi connections, connect to the one that says 2.4 GHz.
Re-add Wi-Fi Network
You should also try to forget the Wi-Fi network on your TV and re-add it to fix Wi-Fi not working issue.
To do so, follow these steps:
- Press the Settings button on your Samsung TV’s remote to open Settings.
Or, press the Settings button on the home screen of your TV. It’s located in the extreme left corner of the main tab.
- Go to General > Network.
- Then, go to Open network settings.
- Select Wireless.
- The Wireless Connection screen will appear. Go to Manage saved networks.
- 6. Select the network that you want to delete and then press the Delete
- With the Wi-Fi network deleted, follow steps 1-4 again until you the Wireless Connection screen. Select the Wi-Fi to which you want to connect and enter the password. Hopefully, Wi-Fi will start working on your TV.
Keep TV Near Router
If Wi-Fi keeps disconnecting or you are unable to see the Wi-Fi network on your Samsung TV, make sure that the TV and modem are within the compatible range.
You can check the network strength by going to Settings > General > Network > Open network settings > Wireless. Here you will see the available Wi-Fi networks. The Wi-Fi network that you are connected to will show a checkmark icon next to it. Check the number of Wi-Fi bars that offer next to the network. More bars indicate a better network.
For the Wi-Fi network on a Smart TV to operate properly, Samsung advises keeping the TV and router 15.2 meters apart. To extend the Wi-Fi range, you need either move them close together or put a wireless extender or booster between them.
Check the time and date
The inaccurate date and time on Samsung TVs is a common cause of Wi-Fi problems for users. The router and TV’s different date and time settings are the sources of this.
- Launch your TV’s settings menu.
- Select System Manager under General.
- Visit Time.
- Select Clock from the menu.
- Select Clock Mode from the menu. Change to Auto if Manual is indicated. Change to Manual and manually enter the date and time if it reads Auto.
Test your Smart Hub connection.
Use the self-diagnosis option on your TV to run a Smart Hub connection test to find the network issue.
- Launch your TV’s settings menu.
- Select Device Care under Support.
- Click on “Self Diagnosis.”
- Choose Smart Hub Connection Test.
Modify the DNS and IP settings.
Changing the IP address or DNS server number on your TV frequently might resolve Wi-Fi issues or specific app issues on your Samsung TV.
Take these actions:
- Select Network under Settings > General.
Select Network Status in step 2.
- The state of your network is displayed here. Visiting IP Settings
- Choose IP settings and change Get automatically to On.
- Select the DNS option by moving down. Pick Get immediately if it says, Manual. Alternately, switch to Manual if it says Get automatically.
- The DNS Server option will become active after you switch to Manual. Using the buttons on your remote, type 220.127.116.11.
- Press the Ok button to save the changes.
- Switch off the TV.
Pro tip: Acquire knowledge about how to modify the DNS address on various systems. Check out the top free DNS servers you can utilise as well.
Alternate TV Name
You can experience Wi-Fi problems on two TVs that share the same name in your house or place of business and are linked to the same Wi-Fi network. One of the TVs has to have its name changed.
- Select System Manager under Settings > General.
- Click the Device name, then type a new name.
- Power cycle the TV.
Modify the Samsung TV’s settings
Several forum users claim that their Wi-Fi problems were resolved by disabling the following Samsung TV settings:
- To access the expert settings, go to Settings > General > Network. Turn off the mobile device’s power.
- Select Usage mode under Settings > General > System Manager. Turn on Home mode. If a PIN is requested, type 0000.
- Go to External device manager under Settings > General. Disable AnyNet+.
Reset network configuration
You should reset the TV network settings if nothing seems to work to fix Wi-Fi not working on a Samsung TV. This will restore network settings to their initial state. Reestablishing your connection to the Wi-Fi network is required.
Follow these procedures to restore the network settings on the TV:
- Select Network under Settings > General.
- Choose “Reset network.”
- A pop-up will ask you to confirm. To confirm, press the Reset button.
- Next, add the Wi-Fi network once more.
Reset the Smart Hub.
The Smart Hub on your TV should then be reset, as a last resort. This will clear the Smart Hub’s settings, remove any downloaded apps, and delete any TV-stored accounts.
- Access Self Diagnosis under Settings > Support > Device Care.
- Select Reset Smart Hub. On the following screen, enter and confirm the PIN (0000).
TV factory reset
Finally, you might have to format your Samsung TV, which is a terrible step to take. This will reset the TV to its default settings. It will need to be configured afresh, including adding Wi-Fi, installing apps, customizing the home screen, and other things.
- Select Reset under Settings > General.
- A pop-up confirmation window will appear. To confirm, enter the PIN (0000).
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Q. Why is my Samsung TV suddenly not connecting to Wi-Fi?
If your Samsung TV isn’t detecting a wireless network (or continuously loses its network connection), the problem might be that your TV simply isn’t properly connected to your network. There are a few things that can lead to connection issues, like old firmware or your smart TV needing a reset.
Q. Why is my TV not connecting to Wi-Fi but my phone is?
Try connecting to a different network. Switch on the hotspot on your phone, and then connect to that network via your Smart TV’s network settings menu. If the Smart TV can access the Internet over other networks, the issue is likely to be in the router or Internet connection itself.
Q. How do I fix Wi-Fi unable to connect?
If the Wi-Fi router and modem are yours, try turning them off and then on again. Unplug the router and modem’s power cords from the power outlet for 15 seconds. Plug the power cords back in. Check that all cords and cables are secure at both ends.