Methods to troubleshoot the update error code 0x800f0831

Guides March 24, 2023

Reboot your device

[{"selector":"#anim-1ed118e5-3d5a-47e2-b569-947635f7d96b [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(-16.714285761229434%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-e179bb28-cd9d-4ded-b30b-b53cd2dad721","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e7f5e130-9d4e-4362-ac2c-0d560e2ad710","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Run your device’s update troubleshooter

[{"selector":"#anim-a0d7b894-4735-462c-997a-2bc4f01f7fee [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0.2174211254481122%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-baa2834a-6de7-473e-b9ab-630026a49d6d","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-156197fe-5c8a-4ac8-ac14-86f7a2b089b7","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Restart your Windows update service

[{"selector":"#anim-b75ce325-56c0-441c-b0fd-403f0484de85 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(3.5116466449432373%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-76b322d7-3820-4e80-8a88-dff900afcd99","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dd2feca1-96c4-4ece-8fb5-e3682af7f98f","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Run your Windows System File Checker

[{"selector":"#anim-3dc0c89f-74dc-4068-acb0-7554ea4c7aa8 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(24.982219862525728%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-321726f2-56c4-4718-9bf7-282d6a551248","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-44b21e5b-d18a-4aba-81ed-f81a94850dce","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Restart BITS

[{"selector":"#anim-f5bc108a-8d1b-4d05-8015-e945d94a23fa [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(2.010188900458953%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-cf2aa077-a71e-4761-b660-914c57374712","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2b7b2a7d-e1bc-41ad-a2dd-a6ee818509e3","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Swipe up for more information

[{"selector":"#anim-1337ac44-6178-47c3-8899-cf54645529a4 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate(0%, 0%) scale(1.5)","translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] [{"selector":"#anim-1e1d609d-56ca-42e0-bbea-e100af16ca65","keyframes":{"opacity":[0,1]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-daa9dd33-fe0f-4d2c-be62-fb8b0dede131","keyframes":{"transform":["translate3d(113.58024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":1000,"duration":1200,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Swipe up