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 What is Product Thinking, and Why Does it Matter?

What is Product Thinking, and Why Does it Matter?

A product-thinking mindset is essential for any organization, be it a multinational company or a startup. It can help you identify areas of opportunities and weakness that your competitors need to be seeing or are failing to take advantage of.

Bringing an excellent customer experience takes work, especially when navigating the many obstacles thrown at you along the way. One of the most practical ways to get started is by thinking about the product or finding a product designer for hire.

Product Thinking, Explained

Product thinking refers to a mindset that helps people make informed decisions and improve the customer experience. This is a culture of continuous improvement that allows organizations to create a better environment for their customers.

The product thinking process is designed to identify the factors that make a helpful product and then develop practical solutions that meet the users’ needs. It helps organizations create profitable and practical products.

Product thinking is about implementing value instead of features. Instead of saying, “this is great” or “this is outstanding,” we urge product teams to ask themselves if this product can solve a problem or improve customer experience.

In short, this process helps pinpoint the areas of the product that we still need to improve.

Product Thinking Features

This mindset involves four main themes, including:

  • Problem Validation: It is about focusing on the problem or issue before thinking of a solution.
  • Ruthless Prioritization: It focuses on resolving the crucial or riskiest issues first.
  • Measurable & Well-Defined Success: It’s about knowing what success looks like. This way, you’ll know when you’ll reach success and what you are going to do next.
  • Customer Empathy: This means increasing your accountability but making loads of other your team lighter. In short, this is all about empathy towards your teams and product users.

Product Thinking vs. Design Thinking: What are the Differences?

Any company can gain a deeper understanding of its competitors, customers, and business goals through product thinking. Through the product thinking process, product management teams can develop new ideas and improve the efficiency of operations.

Meanwhile, the process of design thinking is that it helps identify the features that will make a product more valuable. It involves asking detailed questions about the users’ needs and developing ideas to create a product more attractive.

Purpose & Goal

A design thinking process is focused on solving a specific problem to improve the user experience, unlike product thinking, where the focus is on building a product.


One main difference between product and design thinking is that it can provide a more holistic view of what a product is all about. It’s the main reason why your product exists and what drives your organization’s actions.


Although design thinking and product thinking are constantly communicating with each other, they work differently. For instance, product thinking helps steer a ship, while design thinking provides feedback to the captain.

Why Does Product Thinking Matter

This mindset and commitment are necessary for every company member to make sure that it supports a common goal.

Like most businesses, leaders are responsible for setting the vision and defining the actual purpose. Product thinking helps align the various decisions made to improve the customer experience.

However, before working on your product, you must identify the customer and their issues. This will allow you to determine the areas you can improve the product and make it more effective.

Also, you need to know the jobs the product will perform. Once you have pinpointed the goals of your product, you can now start to visualize the features and vision that’ll help you reach your goals.

Expert Tip:

Instead of focusing on the features of a product, you have to think of it as a whole. This will help you develop solutions that deliver value and delight to your customers.

This type of thinking is beneficial for product lifecycle extension as your team explores new markets and users

To Sum Up

Although the organization leaders and the product manager are likely the only individuals who can effectively maintain a product’s holistic and strategic perspective, this is not the case.

Everyone on the team needs to develop their product-thinking skills to ensure they can create a good product.

Also, having the necessary knowledge and background to understand what makes a successful product is very important to ensure that the company’s products are successful.

Leaders are often responsible for setting the vision and guiding the company’s development. Product thinking is a process that helps align the ideas and actions of the organization with the bigger vision.

Edward Sims

Edward Sims

Edward Sims is a tech writer who shares his expertise on the latest advancements and trends in the technology industry. He has a passion for all things tech and a talent for breaking down complex topics into easily digestible content, making him a valuable contributor to the field.
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