Why Did PayPal Send Me A Security Code?


PayPal sends security codes for several reasons, but they are all meant to keep your account safe. Two more things make your PayPal account even safer: your password and these codes. Together, they make up multi-factor authentication (MFA). That’s why PayPal might send you a security code. If they do, do these things:

Possible Reasons for Receiving a PayPal Security Code

1. Logging in from a New Device or Location: If you try to log in to your PayPal account from a device or location you haven’t used before, PayPal may send you a security code to make sure you are who you say you are. This is to make sure that you are trying to log in to your account and not someone else.

2. There was an activity that seemed odd. PayPal’s security tools are always checking accounts to see if anything is off. They might send you a security code to make sure it’s really you if they see something that doesn’t seem right, like a transaction that’s much bigger than normal or access from an IP address that seems sketchy.

3. You can get back into your account if you’ve forgotten your password or can’t remember it. PayPal will send you a security code to the phone number or email address you used to sign up. It’s safe to change your password with this code because it helps make sure you are who you say you are.

why did paypal send me a security code

4. Enabling two-factor authentication (2FA): PayPal will send you a security code to make sure you are allowed to make the changes when you enable or change your two-factor authentication settings. This step makes sure that the account owner is the only one who can change or let security settings go.

5. Changing Your Account Information: If you change your email address, phone number, or chosen payment method, PayPal may give you a security code. So we know it’s really you making these changes and not someone else who shouldn’t be there.

What to Do When You Receive a Security Code?

  • Look at the Source: Make sure that PayPal sent the code and not someone who is trying to steal your information. Check the sender’s email address or phone number. Most of the time, PayPal gives numbers from known sources.

why did paypal send me a security code

  • Please enter the code quickly. As soon as you get the code, enter it on the PayPal login page or the page that was sent to you for proof. There are times when these codes are only valid for a short time.
  • If you think something is wrong, call PayPal. If you get a security code but don’t log in or change anything, it means someone is trying to get into your account. You should call PayPal’s customer service right away to let them know about the strange activity and keep your account safe.
  • Do Not Share the Code: Do not share your secret code with anyone. A real service, like PayPal, will never ask for your security code somewhere other than the login or verification page.


PayPal takes strong security measures to keep your account safe from people who shouldn’t be able to access it. One of these is calling you with a security code. PayPal checks to see if someone is trying to log in or if there is a transaction that seems strange or could be spam.

One way to do this is to send a protection code to the phone number or email address you used to sign up. This is done to make sure that the person trying to get into the account is really the owner. PayPal makes sure that even if someone gets your password, they still need to be able to get into your email or phone to further their plans.

With this two-step process, hackers will have a much harder time getting into your account without your permission. Pay Pal does this to keep its users’ personal and business data safe. When you do regular things like log in from a new device, change your account information, or buy something big, the security code is also sent to you.

All of these steps are meant to make sure that you are who you say you are and that your activities are safe. If PayPal sends you a security code, it means that the company is trying hard to keep your account safe. You should always go through the registration process to keep your account safe.

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Moreover, you can also check out our detailed guide on How To Change Your PayPal username? or Steps to Cancel a PayPal Payment in No-Fail Ways or How to Sign in to Your Apple Account Using Passkeys in iOS 17?

Frequently Asked Questions (FAQs)

What should I do if I forget to get a security code from PayPal?

If you didn’t ask for a security code, someone might be trying to get into your account. When you log in to your PayPal account, change your password immediately. Also, tell PayPal’s customer service what happened and ensure your account is safe.

How long does the PayPal security code work for?

Most of the time, a PayPal security code only works for a short time. This is how long you have to use the code before it ends. You’ll need to ask for a new one if you don’t.

Is it possible to stop using protection codes for my PayPal account?

It’s important to keep your account safe, so you can’t turn off security codes totally. However, you can change how two-factor authentication works in your account settings. But if you want to be safer, you should definitely leave these protection features on.

My phone number won’t work. How do I get my house keys?

Making sure your PayPal account is up to date with a new phone number in case you lose the old one is important. Paypal support can help you get into your account and change your password details.

How do I know if a message from PayPal is real?

If a PayPal security text message is real, it will come from a known phone number or email address and call you by your full name. They will never request private data from you or direct you to a dubious-looking link to join in. All the time, when you want to use PayPal, you should type in the official URL.

PayPal will give you a security code as a standard safety measure to keep your account safe. You can help keep your PayPal account and personal information safe if you know what these codes mean and how to answer them properly.

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