How to Fix The Sims 4 Error Code 0: Game Failed to Save – A Complete Guide

Solution 1. Check Your Antivirus Software

• Antivirus software is essential for protecting your computer, but sometimes it can interfere with game processes. The Folder Protection feature in many antivirus programs may cause Error Code 0 by preventing the game from saving progress.
• Solution: Disable the Folder Protection feature in your antivirus. If that doesn’t work, try closing your antivirus before launching the game to see if the error is resolved.

Solution 2. Move Your Mods Folder

• Mods enhance gameplay by adding features, changing mechanics, or making cosmetic adjustments. However, they can also cause issues like Error Code 0.
• Solution: If you encounter Error Code 0, consider removing your mods. Move them from the mods directory to your desktop or another folder, then check if the error persists. If the error is gone, reintroduce the mods one by one or in batches to identify the problematic one. And you can update Sims 4 On EA App.

Solution 3. Repair the Game

• Corrupted game installation files can lead to errors like Error Code 0, preventing you from saving your progress.
• Solution: Repairing the game can resolve these issues. Follow these steps:
  • • Launch the Origin client.
    • Click on “My Game Library.”
    • Find and right-click on “The Sims 4.“
    • Select “Repair.”
    • Once the repair is complete, relaunch the game.

Solution 4. Delete the Origin/The Sims 4 Cache Files

• Accumulated outdated and corrupted cache files can cause various problems, including Error Code 0.
• Solution: Deleting these cache files can help fix the error. Here’s how:
  • • Press the Windows and R keys to open the Run window.
    • Type %appdata% and click OK to access the Roaming directory.
    • Find the Origin folder at C:\Users\<username>\AppData\Roaming.
    • Navigate to Documents/Electronic Arts/The Sims 4/cache and delete the cache files.

Solution 5. Move the Options File

• The options.ini file in The Sims 4 may occasionally cause the save error, leading to Error Code 0.
• Solution: Moving this file to a different location can help resolve the issue. Follow these steps:
  • Navigate to the Documents directory on your computer.
  • Locate The Sims 4 folder within the Documents directory.

• • Find the options.ini file inside The Sims 4 folder.
  • Move the options.ini file to your Desktop.
  • Try starting the game again to see if the error is resolved.

Solution 6. Enable Online Access and Use the Save As Feature

• Sometimes, enabling online access and using the “Save As” feature can resolve the save error, preventing Error Code 0.
• Solution: To try this fix, follow these steps:
• Ensure that Online Access is enabled in The Sims 4 settings.
• Instead of using the regular save option, select “Save As” and save your game with a new file name.
• For some players, this method effectively bypasses the save error and resolves Error Code 0.

Conclusion

The Sims 4 Error Code 0 can be a frustrating issue that prevents players from saving their game progress. However, by following these six solutions—checking your antivirus software, moving your mods folder, repairing the game, deleting cache files, moving the options.ini file, and enabling online access while using the “Save As” feature—you can effectively troubleshoot and resolve this error. Implementing these steps will help ensure a smoother and more enjoyable gaming experience without the worry of losing your hard-earned progress.

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