Methods To Fix PSN Error Code NP-40831-6!


It was fun to play a PlayStation game until the annoying PSN Error Code NP-40831-6 showed up and stopped you? It’s okay, you’re not the only one. You might not like this mistake because it makes the game harder to play. Don’t worry, though. That’s why we wrote this long guide with lots of thorough answers: to help you quickly fix what’s wrong and game again.

What is PSN Error Code NP-40831-6?

Before looking at the replies, you should really know what this mistake means. Anytime you see the PSN Error Code NP-40831-6, it means your PS4 is having trouble linking to the main PSN servers. Your game device may have a bug in its complicated system, or there may be a problem with the server or network that stops you from connecting.

Causes of PSN Error Code NP-40831-6

  • Not stable: People who play games online often have trouble with their connection being slow or not stable. If your link changes, you and the PlayStation Network services might not be able to talk to each other. This is why the NP-40831-6 mistake can happen.
  • It’s not always your fault when the servers go down; it’s sometimes the PlayStation Network. For a short time, your device might not be able to connect when services are down or being worked on.
  • Game systems are complicated tech systems, so they can have bugs or short-term problems from time to time. There are many things that could go wrong, and the NP-40831-6 error could happen for a short time.
  • System Software That Is Out Of Date: To use the newest technology, you should keep your game device’s system software up to date. If a system program is too old, it might not be able to connect to other programs. Things like NP-40831-6 can happen because of this. It is very important to keep your system up to speed at all times.

Method 1: Check PlayStation Network Status

Try to find out if the NP-40831-6 problem is on your end or with the PlayStation Network right now before you try to figure out what’s wrong. To be sure, do the following:

  • To check on the PlayStation Network service, start by going to the home page.
  • Take a close look at the page to see if there are any problems or maintenance tasks that need to be done for the services you are using.
  • It’s best to wait until the PlayStation Network fixes the problem, even if the page says there is a service slowdown.

PSN error code NP-40831-6

Method 2: Test Your Internet Connection

ISPs must be strong and steady for you to play games online without having to wait for them to load. Do these things to make sure your link works:

  • After 10 seconds, you should turn your machine back on. This is known as a power restart.
  • If you can, connect your PS4 to your computer with an Ethernet line instead of a wireless link. Wired lines are safer than wireless ones because of how they are built.
  • Check to see how fast it is. To find out how fast your internet really is, use a tool like Ookla’s Speedtest. Follow this step to make sure your internet is fast enough to play games online.

Method 3: Restart Your PlayStation Console

Restarting your PlayStation is a simple thing you can do. It really does work well. The goal of this step is to get rid of any temporary files and fix any small issues that might be leading to the NP-40831-6 error. Do these things:

  • Hey PS4, please turn off.
  • Remove the power cord from the back of the game system.
  • You need to wait at least 30 seconds.
  • Put the power cord back together.
  • Do not forget to turn on your PS4.
  • Check back later to see if the NP-40831-6 error is still there.

PSN error code NP-40831-6

Method 4: Update System Software

It is very important to have the most recent program on your computer. It might be hard to join if you have old software, which could cause issues like NP-40831-6. Get your system’s most recent changes by:

  • Go to the “Settings” menu on your PS4.
  • Move your mouse to “System” and then “System Software Update.”
  • To run the update, if there is one, pay close attention to the steps on the screen.
  • As soon as you restart your computer, look to see if the NP-40831-6 error is gone.

Method 5: Rebuild Database

To fix things in a more difficult way, you can delete everything on your PS4 and start over. In this step, the data might not be correct, so it’s better to fix them now rather than later. Do these things:

  • Hey PS4, please turn off.
  • The second beep usually comes seven seconds after the first one. Press the start button over and over until you hear it.
  • Press the PS button on a DualShock 4 control and connect a USB cable to it.
  • There is “Rebuild Database” on the list.
  • It might take a long time, so you should wait your turn. Turn your computer back on after you’re done and see if the NP-40831-6 problem is still there.

PSN error code NP-40831-6


The NP-40831-6 mistake can make the game go much more slowly. Still, this mistake can be fixed quickly by people who know what to do, and they can get back to the world of games. These steps can help with a lot of different problems. They could test the internet connection, restart the computer, install new software, or even rebuild the database.

The NP-40831-6 problem might still be there after you’ve tried all of these things, so you may need to call PlayStation Support for more help. Always remember that every fix you make gets you one step closer to the answer. The NP-40831-6 problem will no longer bother you while you play games.

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Although, you can also check our guide on How To Fix Playstation 3 Error Code 80710016? or How to Update Game on PS4 Automatically and Manually

Frequently Asked Questions (FAQs)

Most of the time, what leads to PSN Error Code NP-40831-6?

It could be because the network isn’t stable, the computer freezes, the screen has a bug, or the system software is too old.

How do I check the PS4 Network to see what’s wrong?

This page shows you what issues are still being fixed or worked on for the PlayStation Network.

When you play games online, why should you use a wired connection?

Most of the time, wireless connections aren’t as strong as wired ones. This makes it less likely that the games will be stopped.

How often should I update my PlayStation’s software?

Make changes when you see them to keep things safe and right.

What should I do if none of these solutions work to fix the NP-40831-6 issue?

If the error keeps happening, you could ask PlayStation Support to help you figure out what’s wrong and fix it.

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