That PlayStation Error NW-31473-8 can be a pain when you’re in the middle of a fun game. If you have this problem, which is often caused by a bad network link, it might be hard to play games. Don’t worry—we’ve put together a full guide with step-by-step instructions to help you fix the NW-31473-8 problem with your PlayStation.
Table of Contents
What is PlayStation Error NW-31473-8?
Find out what the NW-31473-8 problem means before you try to solve it. Getting this error code most likely means your PS4 is having trouble with its network. This message could appear if the device is having trouble connecting to the PlayStation Network servers. Things and services that you use online might not work because of this.
Common Causes of PlayStation Error NW-31473-8
- Unstable Networks: Weak or unstable internet links are often to blame for the NW-31473-8 issue. If the link changes, your PlayStation and the computers that are part of the PlayStation Network might not be able to talk to each other as well. This is what would cause the mistake.
- Trouble Setting Up Your Router: The NW-31473-8 error could happen if you don’t properly set up or set up your router. If you do this, you could have problems with compatibility. If this is the case, you might need to check and change the wifi settings.
- Some firewalls can make it hard for the PlayStation to talk to the servers. This could happen if your router or modem’s firewall settings are too strict. If you want to fix NW-31473-8, you may need to change how your firewall is set up.
- The Domain Name System (DNS) can also cause problems if the settings are not correct. The NW-31473-8 problem might disappear if you check and change your terminal’s DNS settings.
Method 1: Test Your Internet Connection
To fix the NW-31473-8 issue, you should first make sure your internet connection is strong. Do these things:
- After 10 seconds, turn your router back on. This is also known as a “power cycle.”
- Use a wire to connect. If you can, use an Ethernet cable to connect your PS4 straight to the computer. Most of the time, wireless connections aren’t as strong as wired ones.
- See how fast it is: The internet speed you have should be fast enough to play games online.
Method 2: Adjust Router Settings
Making sure the router is set up correctly is a big part of keeping the link stable. In the settings of your router, you should look for these things:
- By moving ports, you can send the sites that use the PlayStation Network the ports they need. Read through the PlayStation support documents to find out which ports to forward.
- It stands for “Universal Plug and Play.” PlayStation services will be able to forward ports right away if you turn on UPnP on your router.
- Outside of the demilitarized zone (DMZ), it is easy to connect to the internet. To be sure of this, you could put your PS4 in the DMZ of your machine.
Method 3: Check Firewall Settings
Things need firewalls to stay safe, but too many rules can make it hard to link to the web. Change the way your router is set up:
- Check the settings for your router’s firewall to make sure they are not too strict. You can do this in the settings menu.
- Inside the system settings of your PS3, check the firewall or other safety settings. If they need to make changes, make sure they know how to talk to the PlayStation Network services.
Method 4: Verify DNS Settings
For a fast link, it’s important to have the right DNS settings. Follow these steps to check and change your PlayStation’s DNS settings:
- There is a “Settings” button on your PS4.
- Go to “Network” and then “Set Up Internet Connection.”
- Pick either LAN or Wi-Fi depending on how you want to join.
- All you have to do is click “Custom” and type in the right DNS settings. Public DNS servers, such as Google’s (8.8.8.8 and 8.8.4.4), can be used.
Method 5: Restart Your PlayStation Console
Just turn it off and then back on your PlayStation to fix it. These steps get rid of temporary files and fix some small problems. Do these things:
- Take your PS4 and do something else.
- Pull the power line out of the back of the console.
- You need to wait at least 30 seconds.
- Connect the power cord again.
- Go ahead and turn on your PlayStation.
- Check to see if the error NW-31473-8 is still there after you restart.
Conclusion
Getting the NW-31473-8 error message on your PS3 might not be fun. But these steps will help you fix it. These steps go over a lot of different possible reasons for this. You could check your internet link, make changes to your router, firewall, or DNS, or just turn your console off and on again.
PS Support might be able to help you more if the mistake keeps happening no matter what you do. Remember that every move you make brings you one step closer to the truth. All of this will make your game fun and easy to play.
Frequently Asked Questions (FAQs)
Why does PlayStation show the NW-31473-8 error?
The mistake is usually caused by a network that isn’t stable, a router that isn’t set up right, malware on the router, or DNS issues.
I want to play games online. How do I know if my internet is fast enough?
Use free tools to check your internet speed and make sure it’s fast enough to play games online.
Could you tell me what I need to do to get my computer to work again?
This will make sure that your computer can talk to PlayStation Network services properly. Turn on UPnP and change how ports are forwarded on your computer. It might even be better in the DMZ.
What should I change in DNS to make things work again?
You will need to change the DNS settings on your panel to use public DNS servers such as Google’s (8.8.8.8 and 8.8.4.4).
What should I do if none of them work?
Talk to PlayStation Support if you keep having the NW-31473-8 issue. They can give you more help and support that fits your needs.
