How Do I Move My Number on GoMo App?

By Piyusha Last updated Apr 16, 2024

You only need to follow a few easy steps to switch to Gomo and keep your old number. The digital phone service Gomo from Singtel makes it simple for people to switch phone numbers. Step-by-step instructions on how to add your phone number to the Gomo app.

You can pick from several cheap cell phone deals with Gomo, a digital phone service, without having to sign a contract. One good thing about Gomo is that you can move your current phone number to them.

Table of Contents

GoMo’s services will still work with your old phone number as long as you follow these steps.

Step 1: Start by downloading the Gomo app from either the Apple App Store or the Google Play Store. Do this first. The first Gomo app was made by Singtel. Find it and click “Download.”

Step 2: Sign up for Gomo. Follow the steps to make an account after you save the app. To sign up, you’ll need to give your name, email address, and password. Check your email address to finish the signup process.

Step 3: Begin Number Transfer. In the Gomo app, find the number transfer area in the settings or account settings menu. To start moving numbers, just do what it says. You will be asked to give details about your current cell phone company and the number you want to switch to Gomo.

Step 4: Let Gomo Know Who You Are. They may ask you to show who you are to make sure you own the phone number you want to move. For example, you might have to show proof of who you are or answer security questions. Follow the steps in the app to finish the proofing process.

Step 5: Send the Transfer Request. Once you’ve given all the necessary information and shown who you are, use the Gomo app to send off your transfer request. Depending on your current service provider, the move could take anywhere from a few hours to a few days.

Step 6: Turn on your Gomo SIM card. They will give you a new Gomo SIM card once they agree to move your number. Just follow the steps on the screen to turn on your Gomo SIM and start using your number on the Gomo network.

Step 7: Change the settings on your phone. After activating your Gomo SIM, you might need to change the settings on your phone to make sure it can connect to the new network. Here, “restart” your device and let it connect to the Gomo network most of the time.

Safety Tips

Protect Private Information: When you’re transferring your phone number, don’t give out any private information like IDs or account information. Make sure you only use the official Gomo app and website to avoid scam attempts.
Check the Message: Before you answer an email or text message that asks for personal or account information related to the number transfer process, make sure it is real. Most of the time, Gomo will use their formal channels to send out important news and requests.
Always use safe networks. When you use the Gomo app to sign up and confirm your account, make sure you’re on a secure network so no one else can see your personal details.
Check how your privacy is set up: Make sure that your private information is kept safe and only shared with people who need to see it for the number transfer process. Check the Gomo app’s privacy settings to do this.
Watch what’s going on with your account. Daily check your Gomo account and how you use your phone to see if there are any strange activities or changes that you did not make. Customer service at Gomo should be told right away of any activities that aren’t supposed to be done or strange account behavior.
Your personal information will be safe if you follow these safety tips. Also, the process of moving your number to the Gomo app will be safe.

Conclusion

Moving your number to the Gomo app won’t cause you any trouble or stress. You can use Gomo and keep your old number at the same time. If you follow the steps above, it will be easy to switch to Gomo, and you can use their cell plans right away.

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Frequently Asked Questions (FAQs)

Why should I get a Gomo phone number?

Once you switch your phone number to Gomo, you can keep your old number and use their cheap and flexible plans.

How long does it take to add two numbers together?

Change your phone number. It might take a few hours or a few days, depending on your present service provider and any extra checks that need to be done.

Can I switch my cell phone number to Gomo from another company?

Yes, most of the time. Moving your number to Gomo is possible with most of Singapore’s major cell phone service companies.

If I change my cell phone number to Gomo, what will happen to my present plan?

After the number change, your current cell phone plan with that company will end. Make sure you pay off any bills or other debts you still owe your current provider before you start the move.

Can I take back the request to change the number that I sent?

It may not be possible to stop the number move request if it has already been sent. Their customer service can help you if you need to change your move request.